Technical and Maintenance Support

WeSoft has a strong background in technical and maintenance support for large and small scale companies. By evaluating our client’s existing IT structure our in house technical staff can analyze their respective business environment and provide strategic advice to save costs by reducing the stress on our clients’ technical support team. Our range of services includes technical support of servers, computer facilities, configuration and network infrastructures, as well as day-to-day system administration and monitoring authorized by customers. Our maintenance support services cover programming support to customers on enhancement, improvement, and modification of infrastructure based on customers’ needs on corporate websites and content management systems.

Our technical support staff is available 24/7 to provide assistance for troubleshooting via phone or email and can provide consultation on corporate website operations. WeSoft can deploy new updates or patches as well as identify and resolve technical issues efficiently so our clients can stay on schedule.